◆ Legal

Refund Policy

Last updated: 2026-07-29 (draft)

⚠️ Draft — this page is a template draft and must be reviewed by you or a lawyer against your legal entity, jurisdiction, and actual business before launch. Replace the placeholders (【…】) with real details.

We set no cancellation hurdles — cancel anytime, no questions asked. Here are the specifics.

1. Cancel anytime

You can cancel your subscription anytime from your account page — no need to contact support, no reason required, no retention flow.

2. Prorated refund

When you cancel, we refund the unused days in the current billing cycle on a prorated basis. For example, if you cancel on day 10 of a monthly cycle, we refund the amount for the remaining ~20 days. Annual works the same way, by remaining unused days.

3. Reminder before charge

Before each auto-renewal, we email you 3 days ahead so you have plenty of time to decide — no “forgot to cancel, charged for a year” tricks.

4. How to request

In most cases, canceling automatically triggers the prorated refund. If anything goes wrong or you have a billing question, write to toylisting@gmail.com and we'll handle it within one business day.

5. Handled by Paddle

Refunds are returned by our Merchant of Record Paddle to your original payment method; arrival time depends on your bank / payment channel (usually a few business days).

Note: the exact refund proportion and process follow the actual billing system (Paddle) and the Terms of Service. This page is a draft and must be reviewed before launch.